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We're with you all the way!

Travel with Confidence

New safety measures, more flexibility and greater peace of mind.

The wellbeing and safety of our passengers and staff is always a priority, especially as we adjust to a new world for travellers. My Travel Experience is committed to ensuring your peace of mind with customer-friendly booking practices and enhanced health and safety standards on our trips.

We work closely with tour operators that have received the Safe Travels stamp by the World Travel and Tourism Council (WTTC), which enables travellers to recognise companies around the world that have adopted health and hygiene global standardised protocols.

To help you book with confidence, we will assist you if any unexpected situations arise and My Travel Experience also offers clients as much flexibility as possible when making bookings.

See more information below about the changes we’ve made to help you plan your next trip…

Egypt pyramids
Hawaii, USA
Cappadocia, Turkey
South Africa lion and cubs
Barcelona, Spain
Book with Confidence

Book with Confidence

We know COVID-19 has changed the way many people book travel. With this in mind, we want to offer you the best flexible booking conditions. Look out for this badge on our featured tours and wherever you see it, you can be reassured that the following conditions that will apply to your new tour booking.

Pay Less to Book

New bookings on tours that display the ‘Book with Confidence’ badge only need to pay AU$250 per person deposit to confirm the tour reservation.

Flexible Booking: Pay 21 Days Before Departure

The final balance of payment is due 21 days prior to the departure date. For tours that display the badge, this gives greater flexibility and means you won’t risk losing your money by locking in a great deal early.

No Change Fees

If you do need to alter your booking, until 21 days before departure there will be no penalty charged by the tour operator (service fees to alter the booking may apply). Book with Confidence changes can include: the tour, departure date, destination and passenger name changes.

How it Works

Notify us in writing at least 21 days before your departure if you are unsure about travelling and you will be given the option to keep any monies paid toward the original booking as Future Travel Credit, usable on a tour departing until 31 December 2022.

If you change to a trip or departure that is more expensive than your original booking, you will need to cover the difference in price. If the trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference.

If you wish to make a change with less than 21 days to your departure date, standard Booking Terms & Conditions apply.

What if there's no badge?

For tours that are not displaying a ‘Book with Confidence’ badge, we have worked with the local suppliers and tour operators to offer other flexible booking conditions.

The Book with Confidence tab on each tour will provide details on what these new terms include and the options you have if travel restrictions prevent you from travelling.

We will always be up front with you about booking conditions prior to any payment being required. My Travel Experience is with you all the way, from the time you start planning your trip, while you’re away and until you safely return home.


We work with the best tour operators in the world to bring you the best travel experiences. Not all travel companies sell their products in Australia, so our years of experience tracking down reliable and reputable local tour operators means that we can offer you a more affordable selection of amazing escorted tours.

Contact us today

My Travel Experience knows travel is personal. We are a full-service travel agency, not a big call centre. Reach out to our travel experts anytime for advice, a quote or assistance with your booking. We're here to help!
1300 168 910
+61 437 851 966
Glenferrie Road
Kew, VIC 3101, Australia


Nothing is more thrilling than hearing from our clients about all their amazing trips. We welcome feedback from everyone and you can contact us anytime for more information.
Petra, Jordan

Great Trip!

This tour ticked all the boxes and really felt like the trip of a lifetime. Egypt was better than I imagined and Jordan was amazing. Made new friends along the way too, which was great!

South Africa

Amazing adventure

If you want to see the real Africa, then this is the way to do it. Local guides and drivers were fantastic, animals were incredible and it’s a seriously amazing experience!

Cuban woman

Thank you!

I wanted to thank you for all your help with my Cuba trip and for staying in touch throughout the whole process. Your efforts were greatly appreciated. Many thanks.


Best cruise ever!

What an awesome trip! We’d recommend this Antarctica cruise to anyone. It’s such a relaxing way to travel and when you add up all the inclusions we were very happy with the value.

Hawaii, USA

Best holiday!

We will definitely be going back to Hawaii. It was so much fun and we loved staying at the Queen Kapiolani Hotel, great location. Big thanks for your recommendations and great deal.

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