New bookings on tours that display the ‘Book with Confidence’ badge only need to pay AU$250 per person deposit to confirm the tour reservation.
The final balance of payment is due 21 days prior to the departure date. For tours that display the badge, this gives greater flexibility and means you won’t risk losing your money by locking in a great deal early.
If you do need to alter your booking, until 21 days before departure there will be no penalty charged by the tour operator (service fees to alter the booking may apply). Book with Confidence changes can include: the tour, departure date, destination and passenger name changes.
Notify us in writing at least 21 days before your departure if you are unsure about travelling and you will be given the option to keep any monies paid toward the original booking as Future Travel Credit, usable on a tour departing until 31 December 2022.
If you change to a trip or departure that is more expensive than your original booking, you will need to cover the difference in price. If the trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference.
If you wish to make a change with less than 21 days to your departure date, standard Booking Terms & Conditions apply.
For tours that are not displaying a ‘Book with Confidence’ badge, we have worked with the local suppliers and tour operators to offer other flexible booking conditions.
The Book with Confidence tab on each tour will provide details on what these new terms include and the options you have if travel restrictions prevent you from travelling.
We will always be up front with you about booking conditions prior to any payment being required. My Travel Experience is with you all the way, from the time you start planning your trip, while you’re away and until you safely return home.