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We're with you all the way!

Travel with Confidence

New safety measures, more flexibility and greater peace of mind.

The wellbeing and safety of our passengers and staff is always a priority, especially as we adjust to a new world for travellers. My Travel Experience is committed to ensuring your peace of mind with customer-friendly booking practices and enhanced health and safety standards on our trips.

We work closely with tour operators that have received the Safe Travels stamp by the World Travel and Tourism Council (WTTC), which enables travellers to recognise companies around the world that have adopted health and hygiene global standardised protocols.

To help you book with confidence, we will assist you if any unexpected situations arise and My Travel Experience also offers clients as much flexibility as possible when making bookings.

Egypt pyramids
Hawaii, USA
Cappadocia, Turkey
South Africa lion and cubs
Barcelona, Spain
Book with Confidence

Book with Confidence

We know COVID-19 has changed the way many people book travel. With this in mind, we work with local suppliers and tour operators to offer you the best flexible booking conditions. We will always be up front with you about booking conditions prior to any payment being required. My Travel Experience is with you all the way, from the time you start planning your trip, while you’re away and until you safely return home.

Your Security is Important

My Travel Experience provides the highest possible level of security to ensure peace of mind when you book.

When you make a reservation with My Travel Experience, we do not accept cash payments. Payment is only accepted via credit card or direct payment into our bank trust account. To pay via credit card, we offer a safe link so that you enter your own credit card details. Our staff will never have access to your personal banking information.

My Travel Experience also operates a Client Trust Account. This means that payments made for your services are safe. We do not hold your money and funds for your holiday are transferred promptly to the ultimate travel providers (Suppliers) of your travel services. Suppliers include airlines, tour operators, cruise lines, transport companies, hotels etc. We are required to pay the Suppliers deposits and final payments to secure your booking. In some instances these items are non-refundable and you will be advised if this is the case at time of booking.

If you have any queries or would like additional information, please don’t hesitate to call 1300 168 910 or email hello@mytravelxp.com.

Contact us today

My Travel Experience knows travel is personal. We are a full-service travel agency, not a big call centre. Reach out to our travel experts anytime for advice, a quote or assistance with your booking. We're here to help!
Email
hello@mytravelxp.com
reservations@mytravelxp.com
Phone
1300 168 910
+61 437 851 966
Address
79-83 High Street
Kew, VIC 3101, Australia

WHAT OUR CLIENTS SAYAwesome Reviews

Nothing is more thrilling than hearing from our clients about all their amazing trips. We welcome feedback from everyone and you can contact us anytime for more information.
Petra, Jordan

Great Trip!

This tour ticked all the boxes and really felt like the trip of a lifetime. Egypt was better than I imagined and Jordan was amazing. Made new friends along the way too, which was great!

South Africa

Amazing adventure

If you want to see the real Africa, then this is the way to do it. Local guides and drivers were fantastic, animals were incredible and it’s a seriously amazing experience!

Cuban woman

Thank you!

I wanted to thank you for all your help with my Cuba trip and for staying in touch throughout the whole process. Your efforts were greatly appreciated. Many thanks.

Antarctica

Best cruise ever!

What an awesome trip! We’d recommend this Antarctica cruise to anyone. It’s such a relaxing way to travel and when you add up all the inclusions we were very happy with the value.

Hawaii, USA

Best holiday!

We will definitely be going back to Hawaii. It was so much fun and we loved staying at the Queen Kapiolani Hotel, great location. Big thanks for your recommendations and great deal.

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    © 2022 My Travel Experience. ABN 11 642 241 914. Member of the Travel on Demand Group

    Sorry if our responses are a little delayed due to COVID-19. We are recruiting more staff to assist you. We apologise for any inconvenience and are grateful for your understanding during this busy rebuilding period.

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